Privacy Policy – Mugs Digi Solutions

Last Updated: 24 November 2025

At Mugs Digi Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://mugsdigisolutions.com or use our digital marketing and IT services.


Who We Are

Mugs Digi Solutions is a leading digital marketing and IT solutions company offering services such as:

  • Website Design & Development

  • Search Engine Optimization (SEO)

  • Social Media Marketing & Management

  • Brand & Graphic Design

  • Advertising & Pay-Per-Click Campaigns


Information We Collect

1. Comments

When visitors leave comments, we collect:

  • Information submitted in the comment form

  • IP address and browser user agent

  • Optional hashed email for Gravatar services

This helps detect spam and display your profile picture alongside your comments if approved. Learn more at Gravatar Privacy Policy.

2. Media Uploads

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download images and extract this data.

3. Cookies

We use cookies to enhance your experience:

  • Comment cookies: Save your name, email, and website for convenience (1 year)

  • Login cookies: Save login information and display preferences (2 days to 2 weeks depending on settings)

  • Post editing cookies: Track post IDs for 1 day

  • Marketing & analytics cookies: Platforms like Google Analytics, Facebook Pixel, LinkedIn Insights, and Google Ads to measure performance and serve personalized ads

4. Embedded Content

Content from other websites (e.g., videos, articles, images) may collect data, use cookies, and monitor interactions as if you visited their site directly.

5. Marketing & Contact Data

We collect information you provide in:

  • Contact forms

  • Service requests

  • Newsletter sign-ups

  • Quote inquiries

This may include:

  • Name, email, phone number, business details

  • Project or service-related information

We also collect analytics data such as:

  • Page views, session duration

  • Location (approximate), device type

  • Interaction with forms or ads


How We Use Your Data

We use collected data to:

  • Respond to inquiries and service requests

  • Provide marketing and IT services

  • Improve website performance and user experience

  • Analyze user behavior and campaign performance

  • Send promotional emails (with consent)

  • Deliver personalized advertising


Who We Share Your Data With

We may share your data with trusted service providers for:

  • Hosting and website management

  • Email marketing and CRM systems

  • Analytics and advertising platforms (Google, Meta, LinkedIn)

Password reset requests include your IP address. Analytics data may be processed by third-party platforms.


Data Retention

  • Comments & metadata: Retained indefinitely

  • Registered users: Stored in user profiles

  • Contact forms & marketing submissions: Up to 24 months

  • Analytics & performance data: Up to 26 months


Your Rights

You have the right to:

  • Request an export of your personal data

  • Request deletion of personal data we hold (unless required for legal or security purposes)

  • Unsubscribe from marketing emails

  • Opt-out of tracking cookies


Data Processing & Security

  • Visitor comments may be checked through automated spam detection

  • Analytics and marketing data may be processed on Google Analytics, Facebook Pixel, LinkedIn Insights, and other platforms

  • We implement technical and organizational measures to protect your data


Contact Information

For questions or requests regarding this privacy policy or your personal data: